Purchases made on our website are sold by our merchant of record, Stripe, through Stripe's Managed Payments service. Your purchase is presented as "Sold through Link," Stripe's consumer purchasing service; refunds are reviewed and issued by Stripe to your original payment method.
1. 14-Day Refund Window
You may request a refund within 14 days of the date of your transaction. For subscriptions, the 14-day window applies to the first payment of your subscription. Renewal payments are non-refundable, except where the law of your country provides otherwise.
2. Free Trial
New subscriptions include a 14-day free trial. Your payment method is collected at signup but not charged during the trial. Cancel before the trial ends and you will not be charged; your first charge occurs when the trial ends, and the 14-day refund window in Section 1 then applies to that first charge.
3. How to Request a Refund
Request a refund within the 14-day window by either:
- Using the link in your Link order receipt email, or through your order history at link.com (help: support.link.com); or
- Emailing us at info@receiver-x.com and we will coordinate with Stripe.
Refunds are processed by Stripe to your original payment method. Stripe, as merchant of record, may also review and issue refunds — including, in certain cases, within 60 days of the original transaction — to comply with applicable consumer-protection requirements or to resolve a payment issue. Requests showing evidence of fraud, refund abuse, or other manipulative behaviour may be declined.
4. Cancellation
You can cancel your subscription at any time from your account settings. Cancellation stops future charges, and you keep access until the end of the period you have already paid for.
5. Apple App Store / Google Play Purchases
If you purchased through the Apple App Store or Google Play, refunds are handled by Apple or Google under their policies: reportaproblem.apple.com or Google Play.
6. Your Statutory Rights
Nothing in this policy limits any non-waivable right you have under the consumer-protection law of your country, including any statutory cooling-off or withdrawal right that applies in your region.
7. Contact
ReceiverX LLC Website: https://receiver-x.com Email: info@receiver-x.com Mailing address: ReceiverX LLC, c/o Texan Registered Agent LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731, USA